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Ordering with Budtenders Delivery

First time customer frequently asked questions about ordering with Budtenders Delivery Service. You can always reach us by Call Text Email or the Chat Button on the right.

FAQs

Payment Methods

  • We accept cash and offer a cashless ATM service for debit cards only.

  • Important: After 7 PM, drivers do not carry change. Please have exact or close to exact change, or use the cashless ATM option.

  • Please have cash ready as a backup in case systems fail.
     

Shopping Requirements

  • Medical Card: Not required. Deliveries must be accepted by individuals 21+ years old.

  • Age Requirement: You must be 21+ years old to purchase cannabis online.

    • New Customers: Present your ID to the delivery driver.
       

Finding and Choosing Products

  • Use the search icon (magnifying glass) in the top left corner of your screen to locate products.

    • Example searches: "flower", "vape", or brand names like High Society.

  • Need help deciding? Call or text us at (415) 650-0420, and we’ll be happy to assist.
     

Customer Support

  • Contact us by call or text:
    (415) 650-0420
     

Defective Product Returns

  • Exchanges available for malfunctioning or defective products within 10 days.

  • Requirements:

    • Receipt

    • Original packaging

  • Questions? Call us at (415) 650-0420.
     

Delivery Details

  • Order Minimum:

    • San Francisco: $50

    • Daly City: $60

  • Processing Time: Allow 1 hour for processing and delivery.

  • Order Confirmation:

    • You will receive a phone confirmation and an ETA text once your order is confirmed from (415) 650-0420.

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